2015 Honda Odyssey - Exterior

Honda Financial Services account

Electronic Statements (eStatements)

eStatements are a convenient way to view your 12 most recent statements on-line.

Enroll in eDelivery and you will receive an emailed eDelivery notification when your eStatement is available online.

You will receive an email the same day your eStatement is available online. You will no longer receive a paper statement. eStatements are available up to three weeks prior to your monthly due date.

Simply log in to your account on our web site (If you don’t already have an account, click “Register Now” from the homepage). Click on “Communication Preferences” and then check “Paperless Statements & Letters.”.

No, this convenient service is offered free of charge to Honda Financial ServicesSM customers.

Payment

Transactions submitted before the cutoff time of 2:00 PM Pacific Standard Time (PST), Monday - Friday, will typically be deducted within two (2) business days. All transactions submitted after the cutoff time or on a non-Business Day may take longer to be deducted from your bank account, depending on your financial institution. Business Day as used means any day other than a Saturday or Sunday that is neither a legal holiday nor a day on which commercial banks are authorized or required by law, regulation or executive order to close in the city of New York.

Yes. Register your Honda Financial ServicesSM Account to get started.

We offer two convenient payment services, EasyPaySM and Pay Online, which are provided free of charge to Honda Financial Services customers. More information about both of these services is available in the Payment Options section.

EasyPay is a simple, convenient way to ensure your regular monthly payment is on time every month. Once you have enrolled in EasyPay, your payment is automatically deducted from your bank account on the due date each month, or on the date that you select as your withdrawal date.

Pay Online is a fast and easy way to make a single, non-recurring payment toward your account. You can use Pay Online to make your regular monthly payment or any supplementary payments.

We use a secure socket layer (SSL) connection and state-of-the-art encryption software to ensure the safety of your financial data and personal information. Please read our Privacy Policy for more information.

No, this convenient service is offered free of charge to Honda Financial Services customers.

Payments will generally appear in your online transaction history on the next business day unless your payment is submitted after 2:00 PM PST Monday – Friday, or on a non-Business Day. In that case, it will appear in two business days.

At any given time, six (6) one-time payments (standard and principal) can be pending for the same day or for a future date. This does not include your automatic recurring payments on EasyPay.

Yes. Simply complete an EasyPaySM Authorization Agreement. You can enroll online or by mail. Learn more about EasyPay.

Your payment will be automatically deducted each month on your regular due date, or on your selected payment withdrawal date. Your first withdrawal will take effect immediately if enrollment is processed before 2:00 PM PST on the payment due date, or on your selected payment withdrawal date. Enrollments processed after the cutoff time will be effective with next month's payment.

You will be notified by mail that your payment has not been processed. You will be responsible for resubmitting your payment and any additional resulting charges as permitted by law. EasyPay will automatically be cancelled if three payments are returned due to insufficient funds within any 12-month period.

No, the EasyPay service will discontinue automatically when your balance is paid in full.

No, you cannot make your monthly payments with a credit card.

Send your payment to the address on the payment coupon on your statement. You can also look up your payment address.

If a payment is received after the due date, a late charge may be assessed to your account. Refer to your contract for specific information regarding late charges.

Honda Financial Services will automatically attempt to deposit the check twice. If the funds are not available the second time, a replacement payment must be submitted and dishonored payment charges may be assessed as permitted by law.

To ensure you are billed accurately for your property taxes, we initially pay the tax bill on your behalf and then send you a bill in turn. For an estimate of these charges over the term of your lease, please refer to the "Estimated Fees and Taxes During Your Lease Term" section on the front of your lease agreement.

It will occur on the next business day.

Yes. Log in to your account, click on "Communication Preferences" and then select the type of notification you wish to receive as well as the communication channel.

Account Changes

Log in to your account, click on "Communication Preferences" and then select "Paperless Statements & Letters."

Yes. Log in to your account, click on "Communication Preferences" and then uncheck "Paperless Statements & Letters."

Yes. Log in to your account, click on "Manage Bank Accounts" and then select the "Rename" or "Delete" button. You can also change your default bank account by clicking on the "Preferred" option on the right side of your bank account.

Please press Submit only once to avoid making multiple payments.

Yes. Payments can be cancelled or modified up until the cutoff time of 2:00 PM PST on the scheduled payment date. Log in to your account, click on "Manage Payments" and then select the payment you wish to cancel.

Yes. You may pay any non-zero amount equal to or greater than $1.00 and less than or equal to your total payoff amount.

Changes to your Pay Online bank account information will be updated immediately in the system.

Log in to your account, click on "Manage EasyPay" and then select the "Cancel" button to discontinue EasyPay. Please note that if you discontinue EasyPay you will still be required to remit your payment on the due date on your statement.

You may call or mail your request to Customer Service.

If you move to another state, you must update your address information with Honda Financial Services. You must also re-register your vehicle and forward a copy of the registration card to Honda Financial Services within 30 days.

Contact the Department of Motor Vehicles in your state for the necessary documentation needed for re-registration.

You can do this online by logging in to your account. You can also mail a written request to Honda Financial Services or complete the Address Change form on the back of your statement.

Mail a copy of a marriage license, divorce decree or court name change document to Honda Customer Service.

If you have leased your vehicle, Guaranteed Asset Protection limits the amount owed if your vehicle is lost, stolen or destroyed (provided you have maintained the required insurance coverage). See the back of your Lease Agreement for additional details.

The information will be updated on your account within two to three business days. Once the request is processed, it will be reflected in your online account.

Repairs

You should mail the check to Honda Customer Service. Don't forget to include your Honda Financial ServicesSM account number for reference.

If the check is less than $1, 000 ($500 for motorcycle), it will be endorsed without documentation if the account is current.

If the check is $1, 000 to $5, 000 ($500 to $1, 499 for motorcycles), a copy of the insurance estimate and the completed repair order will be required.

If the check is more than $5, 000 (or $1, 500 for motorcycles), a copy of the insurance estimate, a completed repair order and a dealer inspection will be required.

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